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THE NEW YORK TIMES BESTSELLER
Three former CIA officers--among the world's foremost authorities on recognizing deceptive behavior--share their proven techniques for uncovering a lie
Imagine how different your life would be if you could tell whether someone was lying or telling you the truth. Be it hiring a new employee, investing in a financial interest, speaking with your child about drugs, confronting your significant other about suspected infidelity, or even dating someone new, having the ability to unmask a lie can have far-reaching and even life-altering consequences.
As former CIA officers, Philip Houston, Michael Floyd, and Susan Carnicero are among the world's best at recognizing deceptive behavior. Spy the Lie chronicles the captivating story of how they used a methodology Houston developed to detect deception in the counterterrorism and criminal investigation realms, and shows how these techniques can be applied in our daily lives.
Through fascinating anecdotes from their intelligence careers, the authors teach readers how to recognize deceptive behaviors, both verbal and nonverbal, that we all tend to display when we respond to questions untruthfully. For the first time, they share with the general public their methodology and their secrets to the art of asking questions that elicit the truth.
Spy the Lie is a game-changer. You may never read another book that has a more dramatic impact on your career, your relationships, or your future.
- Sales Rank: #8182 in Books
- Published on: 2013-07-16
- Released on: 2013-07-16
- Original language: English
- Number of items: 1
- Dimensions: 8.19" h x .78" w x 5.52" l, .53 pounds
- Binding: Paperback
- 272 pages
Review
“Wouldn't it be great if we could bottle the collective wisdom of CIA officers who have interrogated hundreds of people, and apply all that experience to situations where we need to know if someone is telling the truth? In Spy the Lie, three CIA veterans have done just that. If you read this book, which is packed with great anecdotes, you will feel closer to being able to flesh out a lie.” ―Forbes
“Lie detection isn't ingrained; it's learned… By following their advice, which is based off years of interrogating terrorists and double agents, anyone can improve their odds at getting to the truth.” ―New York Post
“Michael Floyd and two fellow former ex-agents, with more than 75 years of interrogation experience between them, honed their methods on terrorist and criminals. But their advice work equally well on cheating spouses, lollygagging employees, or schoolkids feigning illness.” ―StarTribune
“This book is both entertaining and highly informative―and it’s the real deal. It gives readers genuine practical tools and tactics to use in all walks of life. I highly recommend it.” ―David J. Lieberman, Ph.D., New York Times bestselling author of Never Be Lied to Again
“For many years, Phil and his team have employed their skills to vet terrorist sources, catch spies, and protect the nation's secrets. With this book, they have done something perhaps even more remarkable: Equip anyone to reliably detect deception. Consciously or not, we all judge others' sincerity and truthfulness to protect ourselves. Most of us do it badly. This book will teach you to do it well.” ―Robert Grenier, chairman of ERG Partners, former director of the CIA Counter-Terrorism Center
“In this entertaining, instructive, and fascinating book, Phil, Michael, and Susan lay out an easy-to-follow process for detecting deception, with real-life stories that are the stuff of spy novels. I have used their model for years with phenomenal results.” ―Marisa R. Randazzo, Ph.D., managing partner at SIGMA Threat Management Associates, former chief research psychologist, U.S. Secret Service
“A terrific resource for anyone who would love to be able to tell when someone is lying. Having undergone their training, I've applied their methodology in some critical situations, and I've been blown away by its effectiveness. Spy the Lie is a captivating read with practical takeaway you'll use every day.” ―John Miller, senior correspondent at CBS News, former associate deputy director of National Intelligence, and former assistant director for public affairs at the FBI
“When my detectives on the LAPD's Counterterrorism Bureau and Robbery-Homicide Division took the course, we had veteran investigators tell us, ‘No one should ever be promoted to the rank of detective without taking this course,' and ‘I now want to go back and re-interview every suspect I ever questioned.' What this team has developed is truly unique, and anyone can learn to use it.” ―Bill Bratton, chairman of Kroll Associates, former LAPD chief, former NYPD and Boston Police Department police commissioner
About the Author
Philip Houston, a twenty-five-year veteran of the Central Intelligence Agency and a recipient of the Career Intelligence Medal, is a nationally recognized authority on deception detection, critical interviewing, and elicitation. He has conducted thousands of interviews and interrogations for the CIA and other federal agencies, and is credited with developing a detection of deception methodology currently employed throughout the U.S. intelligence and federal law enforcement communities.
Michael Floyd is a leading authority on interviewing, detection of deception, and elicitation in cases involving criminal activity, personnel screening, and national security issues. In a career spanning more than thirty-five years, he has served in both the CIA and the National Security Agency, and founded Advanced Polygraph Services, where he conducted high-profile interviews and interrogations for law enforcement agencies, law firms, and private industry.
Susan Carnicero, a former security officer with the CIA specializing in national security, employment, and criminal issues, is an eminent authority on interviewing, detection of deception, and elicitation. Trained as a forensic psychologist, she is the developer of a behavioral screening program used extensively in both the public and private sectors, and is currently involved in conducting high-level screening interviews within the U.S. government.
Don Tennant is a former National Security Agency analyst and business/technology journalist. As editor in chief of Computerworld, he won a variety of national journalism awards, including the Timothy White Award for Editorial Integrity and the Jesse H. Neal National Business Journalism Award from American Business Media.
Excerpt. � Reprinted by permission. All rights reserved.
1.
The Difficulty We Have in Calling Someone a Liar
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People do not believe lies because they have to, but because they want to.
—Malcolm Muggeridge
It appeared that Phil had drawn the long straw that day. The foreign asset he was scheduled to meet at a downtown hotel in a country that can’t be identified due to the sensitive nature of the CIA’s work there had served the Agency well for twenty years, and his loyalty was thought to have been proven. The asset, whom we’ll call “Omar,” had been questioned by CIA personnel on numerable occasions over the years in debriefings and routine security interviews, and his credibility was reinforced with every encounter. Omar had earned his stripes as a trusted partner who was prepared to carry out the mission whenever he was called upon.
Phil and an Office of Security colleague had been dispatched from their home base at Langley a couple of weeks earlier to conduct routine interviews with key assets in several countries in the region. Just like the CIA employees themselves, these assets had to be regularly interviewed to ensure that they continued to meet the Agency’s stringent security requirements. The work was interesting—it was always a welcome change to get out into the field—but grueling. These interviews could be extraordinarily intense and could go on for hours if an asset showed any sign of deception under questioning.
A stickler for doing his homework, Phil reviewed Omar’s file like he was preparing to coach his beloved East Carolina University Pirates in a game against Virginia Tech. He studied accounts of Omar’s past activities as if he were watching game film, trying to pick up any obscure detail or nuance that would help ensure a win. When he finally closed the file, he basked in his good fortune. This one was going to be easy. Omar was obviously squeaky clean.
Phil’s colleague caught him at the door as he was leaving their secured location to conduct the interview with Omar.
“Hey, I guess you’re not gonna be around to get some dinner later, huh?”
“Oh yeah, I will—this one’s a piece of cake,” Phil assured him. “I’ll be there in two hours.”
His colleague was clearly skeptical. “No way,” he said.
“Look, I finally got lucky,” Phil insisted. “I know I’ve had a ton of tough ones lately, but this one’s different. This guy’s been looked at by so many of our guys that there really just isn’t anything to worry about. Two hours.”
Phil headed for the prearranged site of the meeting, a guest room in a high-rise hotel in the middle of town. Just getting Omar to the hotel was a clandestine operation in itself, a carefully choreographed plan that had been carried out with exacting precision to protect Omar from discovery by hostile intelligence services. When Phil and Omar were securely settled in the designated room—a suite with a comfortable sitting area on one of the higher floors—the two engaged in cordial conversation, and then Phil got down to business.
Phil sat on the sofa, and invited Omar to have a seat in the adjacent easy chair. With hundreds of similar interviews under his belt, Phil had the drill thoroughly rehearsed. He was relaxed, but businesslike, as he began to go through the prepared list of standard questions. Not surprisingly, Omar responded to them directly and comfortably—Phil could see that after twenty years Omar, too, knew the drill.
“You’ve worked for us for years,” Phil acknowledged. “Have you ever worked for anybody else?”
It was an easygoing way of confronting this longtime, trusted asset with the question that had to be asked: Had he ever worked for the bad guys? What happened next stunned Phil.
Omar shifted in his seat, paused, and with visible discomfort responded with a question: “Can I pray?”
Phil felt like a quarterback who’d gotten creamed from behind as he scrambled out of the pocket. Whoa. Where did THAT come from? He had absolutely no expectation of seeing that behavior from Omar. And yet there it was.
“Sure, no problem,” Phil said, still recovering from the wallop. He expected Omar to bow his head for a few moments, and then proceed with his response. So what came next was even more puzzling.
Omar got up from the chair and went into the bathroom, and returned with a towel. Whatever this guy was doing, Phil was thinking, it wasn’t good. And it simply didn’t make any sense. Omar’s unblemished record and Phil’s certainty that he hadn’t been lying in the interview to that point meant there had to be a reasonable explanation for Omar’s actions.
Omar approached the window as Phil scrambled to make sense of what was happening. What is this guy doing? Is he going to try to signal somebody with the towel? How bad is this going to get? And then it dawned on him. Omar is Muslim. He was at the window to get his bearings so he could pray in the direction of Mecca. Muslims pray at set times throughout the day, and maybe this was one of those times.
Sure enough, Omar carefully spread the towel on the floor to use it as a prayer rug, and prostrated himself on it. As Omar prayed, Phil’s mind was whirling, and he began to second-guess himself. Had he said anything to offend Omar? Had he been disrespectful of Omar’s faith? He couldn’t help but hope that it was his handling of the interview, not Omar’s actions, that were problematic. After all, Omar was a key asset of the local CIA operation. If Phil were to go back with the claim that a source who had been trusted for so many years and cleared by so many previous interviewers was bad, the head of the local operation was likely to want Phil’s scalp, not Omar’s. Beyond all that, Phil was getting hungry, and the dinner appointment he promised he would keep was approaching. No one wanted to believe that Omar was clean more than Phil did.
After praying for about ten minutes, Omar arose, folded the towel, and returned to his seat. As Phil gathered his thoughts to resume the interview, he recognized that he was being swayed by his own bias in wanting to believe Omar, rather than sticking to an objective assessment of Omar’s behavior. There was only one thing to do: hit him with the question again.
The response was hardly what Phil was hoping for. Omar paused and shifted his feet uneasily. “Why are you asking me this?” he protested. “Is there a concern?”
If there wasn’t before, there was now. Omar’s verbal and nonverbal behavior in response to the question told Phil it was time to shift into elicitation mode. Calling upon his well-honed skills in nonconfrontational interrogation, Phil became something of a human GPS, navigating to a predetermined destination: a confession.
Phil reached his destination sooner than even he expected. In less than an hour, Omar admitted that he had been working for an enemy intelligence service for the full twenty years that he had served as a CIA asset.
Still, Phil’s job wasn’t over. Instead, it took an essential twist. Now he had to be assured that Omar was telling the truth when he claimed to have been working for the bad guys all those years. Remaining squarely in interrogation mode, Phil began asking questions to elicit information that would corroborate Omar’s confession. With the truth he managed to conceal for two decades finally exposed, Omar recounted how for years he had to pretend to be a novice when he underwent CIA training—more often than not, he had already received the same training from the bad guys. He began to go into explicit detail about some of his successes against the Americans. One of his accomplishments was particularly chilling.
The individuals who hold the keys to the secrets of any CIA operation anywhere in the world are the communications officers. They are the ones who handle all the message traffic between their post, Langley, and other CIA posts worldwide. They have access to the CIA’s ultrasensitive communications network and every classified document that’s transmitted to or from their post. If hostile intelligence services see the personnel at a CIA post as a potential gold mine of information, the comms officers are the mother lode.
Omar, it turned out, had gotten disturbingly close to the communications personnel at the nearby CIA post. The location had two comms officers who shared a house and employed a servant from the local population. Omar had scored a major win by gaining eyes and ears inside the comms officers’ residence: He recruited the servant.
That revelation came as another body blow to Phil, who was well aware of the damage that such a compromise could inflict. This time, the impact was swiftly moderated. Omar went on to confide in Phil that after only a couple of months, the servant abruptly and unexpectedly quit his job at the comms officers’ home. When Omar went to his handler to deliver the bad news, the handler, a former competitive weight lifter, was so incensed that he picked up a chair and broke it with his bare hands. Omar told Phil he had no idea of the value the bad guys placed on having an asset within the comms officers’ living quarters, and he began to fear for his own safety when the handler got in his face and began screaming uncontrollably at him.
Phil nodded attentively and compassionately as Omar unloaded it all. Inside, he was exhilarated. He had missed plenty of dinner appointments with far less consolation.
It was dawn when Phil wrapped up the interview. Omar went on his way, no doubt well aware that measures were firmly in place to ensure that the necessary follow-up on his case could proceed. Phil went back to the CIA facility and immediately cabled Langley. The revelation of Omar’s duplicity was received with near disbelief. How could this ha...
Most helpful customer reviews
215 of 225 people found the following review helpful.
"Don't Practice on Your Significant Other"
By John M. Ford
This book's authors have many years of experience interviewing CIA assets, CIA employees, and a variety of ordinary people in non-CIA settings. Their specialty is in determining when someone is lying. And they are good at it. This skill in detecting deception has done a lot of good, helping their clients make better decisions about hiring the right new employee, trusting the right baby sitter, and prosecuting the person who really "did it." Sometimes the skills bring pain, making clear that the waiting doctor's politeness covers bad news or that a spouse isn't really joking about "her boyfriend." Still, it's better to know, isn't it?
Detecting deception isn't magic and it isn't infallible. But it is possible to become better at it than most of us are now. The book identifies several barriers to accurately detecting deception. We expect most people to tell the truth, we ask the wrong questions, and we look for the wrong "tells" in other people's behavior. And we try to watch everything they do instead of focusing on a small number of reliable indicators.
Such reliable indicators of deception include certain kinds of verbal hesitations and evasions as well as specific body movements of which a deceiver is largely unaware. Readers learn to ask questions that require different mental processing from guilty versus innocent suspects. One technique is to ask questions a good guy will answer with an immediate--and perhaps angry--"No!" while the bad guy will need to give a longer, more carefully worded response. We watch for deception indicators that begin in the first five seconds after a question. And we look for clusters of indicators rather than for single actions. There is more to it, of course, but this is the core methodology the book presents. It's good stuff. And it's learnable.
I attended a training session conducted by the authors' company (QVerity, in partnership with hemsleyfraser) this week. I had listened to roughly three-quarters of the audiobook during a long car ride the day before. Based on what I learned from the book I was able to do well in the video pre-test, successfully distinguishing a lying suspect from the four who told the truth. Almost everyone was also able to do this after two hours of training. So it seems to me that the book is nearly as valuable as being taught these skills by the authors themselves. It is a well-written, fascinating book on a very useful topic. I highly recommend it.
A final comment. The book closes with a warning to use these skills only for good. And to not practice them on our significant others. Apparently catching your spouse in all of those little white lies can put unnecessary stress on the relationship. I may have made a variation of this error by giving my wife a copy of the book and inviting her along to the training. Not sure that was such a good idea. We'll see.
116 of 131 people found the following review helpful.
Useful and Credible -
By Loyd Eskildson
'Spy the Lie' provides insights from highly experienced practitioners of deception detection. Readers will not only learn useful perspectives on detecting deception, but to also be aware that lie detection is usually not easy and requires an open mind and strategy.
The primary obstacles that gets in the way of detecting deception are the belief that people will not lie to you, along with a bias that people are innocent until proven guilty and being uncomfortable judging others. The authors begin by suggesting one look for deceptive behavior within five seconds of a question, as well as for a cluster of such behaviors - a single 'suspicious' behavior may mean nothing.
Most of 'Spy the Lie' is taken up with specific suggestions on what to look for. For example, failure to understand a simple question is a deceptive behavior. Another - deceptive persons sometimes respond to an allegation with a truthful statement that casts him/her in a very favorable light such as giving Bibles to the homeless. Truthful responses tend to be direct and spontaneous, and the person is alert and composed. Unfortunately, untruthful persons can also show these behaviors - especially if prepared.
Failure to directly answer a question, directly respond with a denial, repeating the question, making general statements in response (eg. 'I would never do something like that'), non-answer statements, inconsistent statements, and going into attack mode are all indicators of untruthfulness. Other such indicators include procedural compliance, trying to butter up the questioner, involving religion (eg. 'I swear to God'), selective memory, and smiling in response questions about a heinous crime are other indicators.
Questioners can sometimes be too specific - eg. asking questions about a '12-year affair' when it was only 11.5 years long. Presumptive questions, such as 'What happened at Nicole's last night?' are preferred over leading questions - 'You were at Nicole's last night, weren't you?' The best question - 'Is there any reason any of the neighbors will tell us they saw you in the area last night?' (Broader is better, not limited to the next-door neighbor as the suspect may know he/she wasn't home.) The authors also advise against bluff questions such as 'We have someone who says he saw you in Nicole's neighborhood last night.'
A suspects lack of eye contact, closed posture, general nervousness, and preemptive responses are not good indicators of untruthfulness per the authors. The authors suggest sitting interviewees in a chair that has wheels, rocks and swivels, and even movable arm rests. This allows nervous body impulses to be seen.
'Spy the Lie' ends with suggested question lists for several situations, as well as including a number of actual questioning situations involving well-known cases.
136 of 159 people found the following review helpful.
Wow...anyone can write a book
By Aaron M. Slattery
Despite the glowing reviews this book is essentially a quick overview or crib-note version of lie detection. There is absolutely nothing new in this book that hasn't been published in countless other books. I will spare you the cost and tell you the only relevant details.... If people don't answer a question directly with yes/no answers they may be lying, or maybe not. It all depends on how often they respond in strange ways. That's the entire book. Here are the flaws:
- This book is dedicated to the profession of polygraph examination. Many aspect are not useful unless you are the FBI and can grill a subject for hours on end.
- There is vague reference made to their amazing techniques but the only real cases they talk about are well known legal cases like OJ Simpson and other that the authors were not involved in.
- The book is tragically short. No new studies or revelations. Nothing about former cases they broke. It seems more like they wanted to use this as a forum about how they didn't catch Nicholson (the highest level CIA double agent in CIA history) despite the fact this team was working during his employment.
This book is nothing more than a way to make a little cash and legitimize Philip Houston's company.
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